Tracing & Enquiry Agents

Service Overview

Sometimes a debtor has moved on or their contact details are no longer current, making recovery difficult. Our tracing and enquiry agent service helps locate individuals and business contacts where appropriate, so that recovery activity can proceed.

We use professional and appropriate methods to trace debtors, always in line with applicable requirements and responsible practices.

How It Works

• You provide the available details of the debtor
• We carry out appropriate tracing and enquiry activity
• We report back on the outcome of the tracing
• Recovery activity can then proceed where appropriate

Key Benefits

• Locating individuals and business contacts where appropriate
• Supports effective recovery of otherwise hard-to-find debts
• Professional and appropriate tracing methods
• Clear reporting on tracing outcomes

Who It's Suitable For

Tracing services are suitable for businesses where a debtor's contact details are outdated or unknown, and where locating them is necessary to progress recovery.